Kodawari Residences (referred to as “we”, “us”, or “our” in this policy) is committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, and protect any personal information you provide when you use our services or visit our website.
We may collect the following personal information from you:
When you visit our website, we may collect certain information automatically, including:
We use your personal information to manage your reservation, process payments, and provide services during your stay, including any special requests.
Your contact details may be used to send booking confirmations, respond to enquiries, and provide updates about your stay. With your consent, we may also send promotional offers or newsletters.
We use data collected from website usage and feedback to enhance our services, customise your experience, and improve our website.
We may process your information to comply with legal requirements, such as maintaining records for tax purposes or fulfilling requests from law enforcement agencies.
We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or IT support. These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide their services.
We may disclose your personal information if required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or safeguard the safety of our guests and employees.
We are committed to ensuring that your personal information is secure. We have implemented appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
You have the right to request access to the personal information we hold about you. We will provide you with a copy of the information upon request, subject to any applicable legal exceptions.
You have the right to request the correction of inaccurate personal information or the deletion of your data. We will comply with such requests unless we are required to retain the information for
legal reasons.
Where you have provided consent for us to use your personal information, you have the right to withdraw this consent at any time. Withdrawal of consent will not affect the legality of any processing carried out before you withdraw consent.
You have the right to request that your personal information be transferred to another organisation, where technically feasible.
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our site. You can manage your cookie preferences through your browser settings, though disabling cookies may affect the functionality of our website. You can read more about how we use cookies on our Cookie Policy page.
Our website may contain links to external sites. Please note that we are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any linked websites you visit.
Kodawari reserves the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and where appropriate, notified to you by email. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at:
Kodawari Residences Rua Padre Américo, 19D – 1ºEsqº., escritório A, 1600-548 Lisboa
Email: info@kodawariresidences.com
